Terms of Service
Last updated: December 2024
Acceptance of Terms
By accessing or using Kassaba, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services. These terms apply to all users, including syndics (property managers) and residents.
Description of Service
Kassaba is a property management platform designed for residential buildings in Morocco. Our services include:
- A web dashboard for syndics to manage buildings, residents, charges, and payments
- A resident portal providing access to payment history, charges, and building expenses
- A mobile application for residents to view their account and receive notifications
Eligibility and Accounts
To use Kassaba, you must be at least 18 years old and legally capable of entering into contracts. Syndic accounts must be created by authorized property managers. Resident accounts are created by syndics on behalf of building residents. You are responsible for maintaining the confidentiality of your account credentials.
User Responsibilities
All users agree to use Kassaba lawfully and in good faith.
Syndic Responsibilities
- Ensure accurate entry of building, resident, and financial data
- Maintain appropriate authorization to manage the building and resident information
- Use the platform in compliance with Moroccan property management regulations
Resident Responsibilities
- Keep your contact information current and accurate
- Use the platform only to access your own account and building information
- Report any unauthorized access to your account immediately
Data Accuracy
Syndics are responsible for the accuracy of data entered into Kassaba, including resident information, charge amounts, and payment records. Kassaba provides tools for data management but does not verify the accuracy of user-entered information. Residents should report any discrepancies to their syndic.
Beta Status
Kassaba is currently in beta. During this period, the service is provided as-is for testing and feedback purposes. Features may be added, modified, or removed without prior notice. We appreciate your patience and feedback as we improve the platform. Beta users will not be charged for core features during the beta period.
Service Availability
We strive to maintain reliable service availability but do not guarantee uninterrupted access. Kassaba may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any losses resulting from service interruptions.
Intellectual Property
Kassaba and its original content, features, and functionality are owned by Kassaba and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our platform without our express written permission. Your data remains your property.
Limitation of Liability
To the maximum extent permitted by law, Kassaba shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability for any claims related to the service shall not exceed the amount you paid us in the twelve months preceding the claim. This limitation applies regardless of the legal theory on which the claim is based.
Termination
You may stop using Kassaba at any time. Syndics may request account deletion by contacting us. Residents should contact their syndic to request removal from the system. We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity. Upon termination, your right to use the service ceases immediately.
Changes to Terms
We may update these Terms of Service from time to time. We will notify users of material changes via email or through the platform. Your continued use of Kassaba after changes take effect constitutes acceptance of the revised terms. If you do not agree to the changes, you should stop using the service.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Kingdom of Morocco. Any disputes arising from these terms or your use of Kassaba shall be subject to the exclusive jurisdiction of the courts of Morocco.
Contact Information
For questions about these Terms of Service, contact us:
Email: kassaba@jeja-it.nl